Warranty guidance
A clear starting point for model-specific warranty review, from the first questions to a traceable support request.
What helps us review your request.
Three quick checks keep the product, installation and issue connected to the correct warranty record.
Confirm before purchase
Request the current warranty terms for the exact model, destination market and sales channel before placing an order.
Installation and operation
Warranty eligibility may depend on approved system design, settings, protection, environment, installation and operating records.
Support request
Provide the model, serial number, purchase record, system architecture and issue evidence when requesting warranty support.
Last updated: 29 August 2026